Scaling Knowledge, Empowering People: Halton's Global Learning Transformation

How Halton streamlined learning across 35+ countries with imc Express.

With skilled staff in more than 35 countries, Halton were looking for HR technology that could support their goals of implementing global programmes across a wide and diverse ecosystem of business units.

True to their customer-first approach, they needed systems that also respected the local practices, expertise and customer needs of the individual regions.

Halton’s incumbent HR system at that time was extremely complex and was not used regularly enough, resulting in a time-consuming learning curve each time the HR and wider teams needed to use the system. Therefore, Kenny Niutanen, Senior Vice President, People & HR at Halton Group, and the HR team commenced their search for a system better suited to their needs.

In the search for new technology to support their HR and L&D (Learning & Development) goals, two things were essential for Halton:

The ease of generating learning content
Automatic generation of language versions

Halton eventually found a HR system that worked well for them on the HR side, but it did not contain the ‘L&D’ element which was so important for their learners’ needs. Having looked at various content creation technologies, the HR team was convinced by the ease of imc Express – especially the instant language translation. Kenny explains, “It was the ease of creation and translation capabilities that drew us to imc Express.”

The ability to update the live learning links in imc Express with new information has also been invaluable for the content team at Halton, ensuring that learners always have access to the most current information.

“We needed to have easy platforms, and we need to have HR people that are really good at helping our specialists create content that brings that knowledge to our learners”, Kenny says.

The HR team at Halton were able to work with imc Express very rapidly and rolled out their first global programmes within a few months. Kenny found that the speed of creation had saved at least 50% of his time on these projects, and possibly even more.

In addition to the 4 core HR leads within Halton, imc Express now has close to twenty active users internationally. All local HR’s create their own onboarding and regulatory content and they also need to host this on their own sites in the relevant language(s), so imc Express is also being used successfully by this extended team.

Outside of the onboarding and regulatory content that the HR leads create, there is a huge amount of technical knowledge locally in Halton’s ecosystem. The simplicity of imc Express is allowing technical experts (supported by HR) to convert this knowledge into easily consumable and interactive learning content. The technical experts are further supported by the AI capabilities of imc Express to help them create better learning experiences, with no prior knowledge.

Looking at the future, Kenny says, “We want to make sure that we use our HR platforms to help broaden the knowledge on Halton technology, which is then going to be beneficial for the business. That is really the driver for the future.”

Scaling Knowledge, Empowering People: Halton's Global Learning Transformation

Uniting global values and scaling local expertise across a complex organisation

Finding an easy and multilingual solution to the learning needs of 35+ countries

Rapidly adopted, time saving and simple to use technology

Scaling learning programmes and expertise across 35+ countries