business people heading off on a work trip
Software Implementation Consultant

Software Implementation Consultant

We are seeking a dynamic and motivated individual who lives in the Eastern Time Zone to join our growing US team as a Software Implementation Consultant. To be successful in the role you will have experience in implementing enterprise-level Learning Management Systems or SaaS applications. This role is ideal for someone who thrives on delivering successful projects and is passionate about consulting.

As an imc Software Implementation Consultant, you will play a key role in deploying new customer projects and supporting existing clients with ongoing work packages for our leading Learning Management System and other software solutions

Here's what you'll do

  • Implement and roll out imc's Learning Management System.
  • Facilitate workshops with customers to understand their needs and provide tailored solution options.
  • Analyse customer requirements to create solution designs and detailed specification documents.
  • Configure software according to specifications.
  • Define and set up interfaces (e.g., batch .csv, SSO, API).
  • Develop test cases, conduct end-to-end testing, and assist customers in their testing processes.
  • Diagnose system errors, report issues, and test fixes.
  • Manage projects using both waterfall and agile methodologies.
  • Deliver training workshops and coaching sessions for customer teams.
  • Support pre-sales activities by conducting demos, presentations, technical tender responses, and pitches.

Here's what you'll need

  • Minimum of 3 years of experience implementing enterprise-level Learning Management Systems or SaaS applications.
  • Strong project management skills with the ability to manage scope, time, and budget effectively.
  • Excellent interpersonal skills to build strong relationships with customers.
  • Ability to lead functional and technical meetings/workshops confidently.
  • Customer-focused mindset with the ability to work independently or collaboratively in a team setting.
  • Familiarity with SQL database-driven web applications.
  • Knowledge of SSO solutions, APIs, and interfacing protocols is advantageous.
WHAT YOU WILL EXPECT AT IMC
Hybrid Work
Hybrid Working

Working at home or in the imc office? We offer "Full flexibility, but not 100% remote". You can combine the advantages of both worlds depending on your personal preferences.

Flexible Working Hours

As long as your schedule and position allow it, you can work flexible hours

Good traffic connection

With public transport you can reach all our offices easily and conveniently

Employee Events

Not only do we enjoy working together, but we also like to  socialise and celebrate together. In addition, joint activities strengthen the team spirit

DIVERSITY & INCLUSION

Your skills and expertise are our focus, no matter who you are or where you come from. We value diversity, and promote inclusion, and are proud of our diverse teams, so join us and bring your perspective to imc.

ANY QUESTIONS?

Do you want to know more about the job or do you have any further questions? You can get answers of a functional nature from Koven Minien. Furthermore, Claire Raistrick from HR will be happy to help.

Koven Minien
Koven Minien
Head of International Business Consulting
[email protected]
Send E-Mail
+44 207 1736 508
Voice Call
Claire Raistrick
Senior Global HR Business Partner
[email protected]
Send E-Mail
+49 681 9476-315
Voice Call
OUR APPLICATION PROCESS
job application

Your application - Let's start.

We'll have a first phone call to see if we are a match.

interview

In a face-to-face interview we get to know each other.

contract

Your offer - we are happy to have you on board.

A LITTLE MORE ABOUT YOUR TEAM

Your future team comprises a diverse range of colleagues with a common goal: Helping our clients to map their professional development processes in our learning management system with great success. Each team member contributes their individual knowledge and experiences, and the combination leads to success. Willingness to help and a good sense of humour are among the key characteristics our Customer Service colleagues share. 

Mutual respect is the foundation for a great team culture. The colleagues also like to get together after work to discuss projects informally.  

GET TO KNOW YOUR COLLEAGUES

The reason why Uwe Hofschröer, Head of Learning Strategy Consulting, wishes that the focus should not be on a system or learning content, but rather on the needs of the employees.

Interview

Somewhere in between genius and madness: From the life of our IT system administrator Raffael

Interview

In this Interview, Suwhathi reveals how she became a hosting engineer at imc and what she thinks of the supposed male domains in IT.

Interview
GET AN IDEA OF WHAT MAKES US SPECIAL
NOT THE RIGHT POSITION FOR YOU?
  • Praktikant IT (m/w/d)
    Praktikant
    Saarbrücken
    IT
    Apply now
  • Werkstudent Controlling und Finance (w/m/d)
    Werkstudent
    Saarbrücken
    Finanzen
    Apply now
  • Werkstudent IT (m/w/d)
    Werkstudent
    Saarbrücken
    IT
    Apply now
  • More
  • Professionals
  • United States (EST)
  • Customer Services & Consulting
Apply now